MAY I RETURN MY PURCHASE IF I AM NOT SATISFIED?
We DO NOT accept ANY returns! ALL sales are FINAL!
- TO ENSURE SAFETY
- COVID-19 PANDEMIC
- TO ENSURE ITEMS HAVEN'T BEEN USED
DAMAGES AND ISSUES
Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged, lost or if you receive the wrong item, so that we can evaluate the issue and make it right.
MAY I CANCEL OR REQUEST A REFUND FOR MY ORDER?
Orders may NOT be cancelled or refunded. (contact us for an exception)
You can always contact us for any questions regarding above information at firstname.lastname@example.org.
HOW LONG WILL IT TAKE TO FULFILL MY ORDER?
Processing takes 1-3 business days. (NOT INCLUDING WEEKENDS)
WHEN WILL I RECEIVE MY ORDER?
Shipping may take approximately 3-5 business days. (NOT INCLUDING SUNDAYS)
I HAVEN'T RECIEVED A CONFIRMATION EMAIL WHAT DO I DO?
Make sure your shipping info and contact info that you provided is correct.
Wait 30 minutes after placing order to receive it.
Check your email spam folder.
Contact us at email@example.com
WHEN ORDERING WITH KOSMETICKOLLECTION X CHANEL YOU ARE AGREEING WITH OUR POLICIES.